> For the complete documentation index, see [llms.txt](https://pivot-payment.gitbook.io/pivot-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://pivot-payment.gitbook.io/pivot-docs/account-and-balance-management/kyc-vs-non-kyc-account.md).

# KYC vs Non-KYC Account

Account management is required to comply with the regulations. We classified sub-accounts into 2 categories: KYC sub-accounts and Non-KYC sub-accounts.

|                                                  | Non-KYC                                                                                                                                      | KYC                                                                                                        |
| ------------------------------------------------ | -------------------------------------------------------------------------------------------------------------------------------------------- | ---------------------------------------------------------------------------------------------------------- |
| Transaction Entity                               | Transacting entity would be the main account                                                                                                 | Transacting entity would be on the sub-account                                                             |
| Transaction report                               | Created Transaction belongs to main account                                                                                                  | Created Transaction belongs to the sub-account                                                             |
| Transaction Descriptor / Merchant Name displayed | Main Account                                                                                                                                 | Sub-account                                                                                                |
| Minimum required data for account creation       | <ul><li>Company information</li><li>PIC name and email</li><li>Beneficiary bank account for withdrawal</li></ul>                             | <ul><li>KYB data is required, same with creating new account</li><li>Require approval from Pivot</li></ul> |
| Activated Payment and Payout Channel             | Derived from Main Account                                                                                                                    | Specific configuration for the sub-account                                                                 |
| Invitation to Pivot Dashboard                    | ✅                                                                                                                                            | ✅                                                                                                          |
| Limitation on product/feature usage              | Derived from main account, e.g. if derived account can't processing card payment, then sub-account won't be able processing card payment too | Can be customized, e.g. sub-account can't receive payment, only payout                                     |
| Example Use Case                                 | <ul><li>Retailers / Multiple store schema</li><li>Managing balance between franchisee / outlet </li><li>Marketplace</li></ul>                | <ul><li>Aggregator</li><li>Outlet with different owner that wants to accept payment themselves</li></ul>   |

{% hint style="info" %}
Important Notes:&#x20;

Both KYC and Non-KYC accounts can exist on the same main / master account
{% endhint %}

## Merchant guide for KYC

Here are steps to submit KYC Documents for your newly created sub-account account

1. After your sub-merchant account has been created, submit the KYC Document to <verification@pivot-payment.com>&#x20;
2. Our compliance operations team will review your KYC Document, you will get the result after 3 x 24 hours
3. There are a few possibilities for your KYC Submission
   1. Approved\
      If your documents pass our KYC, then your sub-account status will be changed to approved
   2. Rejected\
      Verification rejected means, your sub-account account has not passed our KYC process, you will need to create a new sub-account with a Non-KYC type.

## KYC Document requirement

Documents and Information needed for KYC Screening purposes:

* Full Name of Business Owner
* Type of Identification Document (Legalized National Identity)
* Identification Number
* Tax Identification Number of Business Owner (NPWP)
* Registered Telephone Number
* Residential Address of Business Owner
* Email Address of Business Owner

## KYC Status explained

| KYC Status           | Definition                                                                                                                                                | Action Recommendation                                        |
| -------------------- | --------------------------------------------------------------------------------------------------------------------------------------------------------- | ------------------------------------------------------------ |
| Waiting for document | You will need to submit KYC Document for the sub-account                                                                                                  | Make KYC Submission                                          |
| In Review            | Your KYC Submission for sub-account is being reviewed                                                                                                     | Waiting for Review                                           |
| Approved             | Your KYC Submission is approved                                                                                                                           | Account is ready to be used for processing payment or payout |
| Rejected             | Your KYC Submission is rejected                                                                                                                           | Create another account with Non-KYC type                     |
| Not Required         | <p>No need to submit KYC Submission, since the sub-account type is Non-KYC. </p><p></p><p>You will only see this status for Non-KYC sub-account only.</p> | N/A                                                          |