# Create your Pivot account Get your account by reaching out to Pivot team through email at ## Apply for Pivot Merchant Account Your account information is needed to help Pivot Team set up your account, it consists of: 1. **User Data**\ Your user data is to be migrated or inputted to Pivot Platform, you may skip this requirement if you want to start clean 2. **Director Data**\ Your company person in charge which is responsible for the account 3. **Business Data**\ Your business/company information ## Review Process Once you submit the application, our team will review it thoroughly. This process typically takes 2-5 business days. We'll notify you of the application status. ## Admin Account Setup and Receive Credentials If your application is approved, you'll receive a notification from our team requesting your preferred admin email address. This email address will be used to create your main account for managing your payment gateway. Our team will send you a separate email containing your temporary login credentials, including username and password. The credentials are for one-time use only. You'll be required to set a new password and PIN upon your first login. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://pivot-payment.gitbook.io/pivot-docs/quick-start/create-your-pivot-account.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.