> For the complete documentation index, see [llms.txt](https://pivot-payment.gitbook.io/pivot-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://pivot-payment.gitbook.io/pivot-docs/payouts/top-up-balance.md).

# Top Up Balance

## How to Top Up

{% hint style="info" %}
Domestic and International Payouts share the same balance account
{% endhint %}

{% tabs %}
{% tab title="Via Dashboard" %}

1. [Log in](https://dashboard.pivot-payment.com/login) to your Dashboard
2. Navigate to either [Domestic Payout ](https://dashboard.pivot-payment.com/disbursement)or [International Payout](https://dashboard.pivot-payment.com/xb/payout)
3. Click the Top Up button<br>

   <div data-full-width="false"><figure><img src="/files/oXMUPEJQbQZmd339AGav" alt=""><figcaption><p>Domestic Payout</p></figcaption></figure></div>

   <figure><img src="/files/ESVwRt1nMnPlwTIED4Y7" alt=""><figcaption><p>International Payout</p></figcaption></figure>
4. Choose your preferred Virtual Account\
   Please refer [Virtual Account](/pivot-docs/payments/payment-channels/virtual-account.md) to oversee each Virtual Account Transfer and Limit capability<br>

   <figure><img src="/files/EBSdumbv1ZvUPdUKkYpE" alt=""><figcaption></figcaption></figure>
5. Follow the Top Up instructions<br>

   <figure><img src="/files/fatmkQTNTZ1C2RquGgwQ" alt=""><figcaption></figcaption></figure>

{% endtab %}

{% tab title="Via API" %}
Steps:

1. Get available Virtual Account channels \
   [Get VA Payment Channel List](/pivot-docs/api-references/api-lists/account-and-balance/top-ups/get-va-payment-channel-list.md)
2. Get the Virtual Account number of your selected Virtual Account channel\
   [Get VA for Top Up](/pivot-docs/api-references/api-lists/account-and-balance/top-ups/get-va-for-top-up.md)
   {% endtab %}
   {% endtabs %}

## Check Top Up status

{% tabs %}
{% tab title="Via Dashboard" %}

1. [Log in](https://dashboard.pivot-payment.com/login) to your Dashboard
2. Navigate to [Balance History](https://dashboard.pivot-payment.com/transaction-history)
3. Filter Balance Type to “Payout”, and Transaction Type to “VA Top Up”
4. Check your Active Payout Balance<br>

   <figure><img src="/files/qypJr5mOiQ7q9wzbdYac" alt=""><figcaption></figcaption></figure>

{% endtab %}

{% tab title="Via API" %}
Retrieve Balance History by using this API

[Retrieve Balance History](/pivot-docs/api-references/api-lists/core-resources/balance/retrieve-balance-history.md)
{% endtab %}
{% endtabs %}