> For the complete documentation index, see [llms.txt](https://pivot-payment.gitbook.io/pivot-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://pivot-payment.gitbook.io/pivot-docs/dashboard/side-menu/wallet.md).

# Wallet

## Merchant

<figure><img src="/files/bLInpBRePDbyyOICF09v" alt=""><figcaption></figcaption></figure>

<details>

<summary>1 - Wallet Balance</summary>

Wallet Balance allows you to manage your available funds within your Wallet ecosystem. You can view both Active Balance (ready to use) and Pending Balance (still in processing). You can easily top up via Virtual Account, with funds settling in real time, and also withdraw Wallet Balance to your registered beneficiary account when needed

</details>

<details>

<summary>2 - Download History</summary>

Download History allows you to export your wallet transaction records based on a selected time range. Easily generate reports for reconciliation, audits, or internal tracking—filtered to show only the data you need

</details>

<details>

<summary>3 - Merchant Transaction History</summary>

This section displays a detailed list of all transactions related to the Merchant Wallet. Merchants can filter transactions by time range, transaction type, and status to easily track top-ups, withdrawals, and other wallet activities for better financial visibility and reconciliation

</details>

## Customer

<figure><img src="/files/J3VWvMZ6BQgeJHb00Ses" alt=""><figcaption></figcaption></figure>

<details>

<summary>1 - Customer</summary>

The Customer section in Merchant Wallet provides a summary of the merchant’s onboarded customers. Merchants can view the total number of registered customers and the combined balance held by all customers, giving clear insight into customer wallet activity and overall fund distribution

</details>

<details>

<summary>2 - List of Customers</summary>

This section displays the complete list of customers onboarded in the Merchant Wallet. You can filter by account type and account status to quickly find specific users. For each customer, assigned roles can view detailed information, including wallet balance, KYC data, and other relevant account details, supporting better customer management and compliance tracking

</details>


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