Status

Sub-account Status

Sub-account Type	Sub-account Status	Sub-account KYC Status	Definition	Action items
KYC	CREATED	WAITING_FOR_DOCUMENT	Account created and still in inactive mode	Need to submit Sub-account KYC document
KYC	CREATED	IN_REVIEW	Account created and still in inactive mode	Waiting for review results
KYC	CREATED	REJECTED	Account created and still in inactive mode	Submit other Sub-accounts
KYC	ACTIVE	APPROVED	Account active and can do (any) activity via dashboard / API
KYC	DEACTIVATED	APPROVED	Main Account intentionally deactivated the Sub-account
KYC	BLOCKED	APPROVED	Account Blocked by Pivot due to any terms and policy violation	Contact our Helpdesk support
KYC	DORMANT	APPROVED	Account has not been have transaction in any balance (account) for a period of time	Contact our Helpdesk support
KYC	CLOSED	APPROVED	Account has been closed due to main account request
NON_KYC	ACTIVE	NOT_REQUIRED	Account active and can do (any) activity via dashboard / API
NON_KYC	DEACTIVATED	NOT_REQUIRED	Main Account intentionally deactivated the Sub-account
NON_KYC	BLOCKED	NOT_REQUIRED	Account Blocked by Pivot due to any terms and policy violation	Contact our Helpdesk support
NON_KYC	DORMANT	NOT_REQUIRED	Account has not been have transaction in any balance (account) for a period of time	Contact our Helpdesk support
NON_KYC	CLOSED	NOT_REQUIRED	Account has been closed due to main account request