> For the complete documentation index, see [llms.txt](https://pivot-payment.gitbook.io/pivot-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://pivot-payment.gitbook.io/pivot-docs/api-references/api-lists/account-and-balance/sub-account-management/status.md).

# Status

## Sub-account Status

<table><thead><tr><th>Sub-account Type</th><th width="149.1015625">Sub-account Status</th><th width="133.501220703125">Sub-account KYC Status</th><th>Definition</th><th>Action items</th></tr></thead><tbody><tr><td>KYC</td><td>CREATED</td><td>WAITING_FOR_DOCUMENT</td><td>Account created and still in inactive mode</td><td>Need to submit Sub-account KYC document</td></tr><tr><td>KYC</td><td>CREATED</td><td>IN_REVIEW</td><td>Account created and still in inactive mode</td><td>Waiting for review results</td></tr><tr><td>KYC</td><td>CREATED</td><td>REJECTED</td><td>Account created and still in inactive mode</td><td>Submit other Sub-accounts</td></tr><tr><td>KYC</td><td>ACTIVE</td><td>APPROVED</td><td>Account active and can do (any) activity via dashboard / API</td><td></td></tr><tr><td>KYC</td><td>DEACTIVATED</td><td>APPROVED</td><td>Main Account intentionally deactivated the Sub-account</td><td></td></tr><tr><td>KYC</td><td>BLOCKED</td><td>APPROVED</td><td>Account Blocked by Pivot due to any terms and policy violation</td><td>Contact our Helpdesk support</td></tr><tr><td>KYC</td><td>DORMANT</td><td>APPROVED</td><td>Account has not been have transaction in any balance (account) for a period of time</td><td>Contact our Helpdesk support</td></tr><tr><td>KYC</td><td>CLOSED</td><td>APPROVED</td><td>Account has been closed due to main account request</td><td></td></tr><tr><td>NON_KYC</td><td>ACTIVE</td><td>NOT_REQUIRED</td><td>Account active and can do (any) activity via dashboard / API</td><td></td></tr><tr><td>NON_KYC</td><td>DEACTIVATED</td><td>NOT_REQUIRED</td><td>Main Account intentionally deactivated the Sub-account</td><td></td></tr><tr><td>NON_KYC</td><td>BLOCKED</td><td>NOT_REQUIRED</td><td>Account Blocked by Pivot due to any terms and policy violation</td><td>Contact our Helpdesk support</td></tr><tr><td>NON_KYC</td><td>DORMANT</td><td>NOT_REQUIRED</td><td>Account has not been have transaction in any balance (account) for a period of time</td><td>Contact our Helpdesk support</td></tr><tr><td>NON_KYC</td><td>CLOSED</td><td>NOT_REQUIRED</td><td>Account has been closed due to main account request</td><td></td></tr></tbody></table>


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