Status
Sub-account Status
KYC
CREATED
WAITING_FOR_DOCUMENT
Account created and still in inactive mode
Need to submit Sub-account KYC document
KYC
CREATED
IN_REVIEW
Account created and still in inactive mode
Waiting for review results
KYC
CREATED
REJECTED
Account created and still in inactive mode
Submit other Sub-accounts
KYC
ACTIVE
APPROVED
Account active and can do (any) activity via dashboard / API
KYC
DEACTIVATED
APPROVED
Main Account intentionally deactivated the Sub-account
KYC
BLOCKED
APPROVED
Account Blocked by Pivot due to any terms and policy violation
Contact our Helpdesk support
KYC
DORMANT
APPROVED
Account has not been have transaction in any balance (account) for a period of time
Contact our Helpdesk support
KYC
CLOSED
APPROVED
Account has been closed due to main account request
NON_KYC
ACTIVE
NOT_REQUIRED
Account active and can do (any) activity via dashboard / API
NON_KYC
DEACTIVATED
NOT_REQUIRED
Main Account intentionally deactivated the Sub-account
NON_KYC
BLOCKED
NOT_REQUIRED
Account Blocked by Pivot due to any terms and policy violation
Contact our Helpdesk support
NON_KYC
DORMANT
NOT_REQUIRED
Account has not been have transaction in any balance (account) for a period of time
Contact our Helpdesk support
NON_KYC
CLOSED
NOT_REQUIRED
Account has been closed due to main account request
Last updated